Refund policy

Return and Refund Policy

Returns

  • You have [number] days from the date of purchase to return an item.
  • To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.
  • Some types of goods are exempt from being returned, such as perishable items, custom products, or personal care goods.
  • To complete your return, we require a receipt or proof of purchase.

Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [number] days.
  • Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Exchanges

  • We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at [contact information].

How to Return

  • To initiate a return, please contact us at [contact information] with your order number and reason for return.
  • We will provide you with the return address and instructions.