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Refund policy
Return and Refund Policy
Returns
- You have [number] days from the date of purchase to return an item.
- To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.
- Some types of goods are exempt from being returned, such as perishable items, custom products, or personal care goods.
- To complete your return, we require a receipt or proof of purchase.
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [number] days.
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Exchanges
- We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at [contact information].
How to Return
- To initiate a return, please contact us at [contact information] with your order number and reason for return.
- We will provide you with the return address and instructions.
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